Q. Do you ask for a setup fee in order to start service?

 

A.  No, We do not ask for the setup fee or any charges in the name of the programming fee.

 

Q. Do you ask to sign a lengthy contract before starting?

 

A. No, Mary’s answering Service will not ask for you to sign a contract, and our clients continue to demand our services because of our high quality and optimal service offerings, no contract is there to bind them.

 

Q. Is there any way to start services promptly ?

 

A.  Definitely, many of our accounts were initiated on the same day but it's also based on the type of business and level of complexity.  

 

Q. Can I get an local telephone number?

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A. Mary’s answering Service can assist you in this and give local area telephone numbers usually from the United States. In the event, no local number be obtained, alternatively, a toll-free number is provided that includes cost, this will help you to forward your calls directly to the answering service.

 

Q. How many phone calls you offer to us that can be handled by answering service at one time?

 

A. For us, there is unlimited. But, there are few phone companies that restrict the number of phone calls that can be forwarded at a single time. You may check the local company if they restrict calls at a single time or not.

 

Q. What method of payment you accept or prefer?

 

A. We are having all methods such as PayPal, Master Card, Visa, Discover, and American Express.

 

Q. How could I get my messages?

 

A. We offer various options for you. But few methods take a long duration and will experience more time being billed. Whereas, emailing a message is swift and has little operator time, while calling you on your number and convey the messages will take longer operator time.  

E-Mail

Alpha-Page

Text/SMS Message

No Charge

*Digital Beeper                                  

*Landline

Charged: Any outbound call to relay the message.

*Cell Phone

 

Q. Do you provide different methods for my account as we have multiple people who get messages and they are using different ways of getting messages?

 

A. Yes, sure you are being offered a different way and means for delivery for every person, it depends on your choice.

 

Q. Do I face put on hold when I call in, as my different services make me hold most of the time?

 

A. Mary’s answering Service understands that time is money for everyone be it you, your caller, or us as a business. Our company’s model is based on a telephony backbone and operator infrastructure that is matchless in the businesses. We do not put our caller on hold in less than 20 seconds whereas our 10% of calls ever faced this problem.

 

Q. Can I get my calls directly on my number, can you transfer it directly?

 

A. Undoubtedly! We easily transfer or connect calls to any given number.

 

Q. What is the way through which I come to know about all my calls being answered?

 

A.  We give full attention to every call. Dissimilar from other services who put calls on hold just for answering other calls. We use a customize auto answer system if due to any reason your account bells more than three times, it will be answered directly with your company name and put on hold.     

 

Q. Do you offer nationwide services?

 

A.  Yes, We offer nationwide services.

 

Q. Do I get references?

 

A.  Mary’s answering Service follow rules and regulations, we look after your privacy, and do not give references.  

 

Q. How much time has Mary’s Answering Service spent in this Answering Service business? 

 

A.  Mary’s Answering Service, a live answer, has been busy with answering calls 24/7 since 2005. Still, got a question?  Find us at calling 877-569 6279